FOLIOX MARKETS TERMS AND CONDITIONS
Effective Date: 15/01/2025
Welcome to FOLIOX Markets. By using our website, mobile apps, and trading services (collectively, “Services”), you agree to these Terms and Conditions. FOLIOX is regulated by the Cyprus Securities and Exchange Commission (CySEC) and the Financial Conduct Authority (FCA).
1. General Terms
FOLIOX Markets (“FOLIOX”, “we”, “our”) provides online trading services to registered users (“you” or “Client”).
By opening an account, you confirm that you have read, understood, and accepted these Terms.
Users must be at least 18 years old or the legal age in their jurisdiction.
All trading activities must comply with CySEC and FCA regulations.
2. Account Registration
You must provide accurate personal, financial, and identification information when registering.
You are responsible for keeping your account credentials confidential.
FOLIOX may suspend or terminate accounts in cases of fraud, illegal, or suspicious activity.
3. Verification and Compliance
All clients must complete KYC (Know Your Customer) and AML (Anti-Money Laundering) verification.
Accounts may be paused, and withdrawals temporarily blocked until verification is complete.
Additional documentation may be requested to comply with regulatory obligations.
4. Deposits and Trading
Deposits must be made via approved methods and are credited after successful verification.
Trading carries risks; all profits and losses are the responsibility of the client.
Clients must ensure they understand the financial instruments they trade.
5. Performance Fee
A Performance Fee of 5% applies to net profits exceeding USD 200,000 (excluding deposits).
Once the threshold is reached, the account may be paused, and withdrawals blocked until the Performance Fee is paid.
Calculation:
Net profits = realized trading gains minus trading costs, commissions, and losses.
Fee applies only to profits above USD 200,000.
High-water mark system applies; no additional fee is charged until a new high is reached.
Payment of the Performance Fee is upfront, after which trading resumes and withdrawals are fully available.
6. Withdrawals
Clients can request withdrawals at any time, subject to verification and compliance requirements.
Withdrawals may be temporarily blocked if:
Account verification is incomplete
Performance Fee is due
Suspicious or non-compliant activity is detected
Approved withdrawals are processed within 7–14 business days via the original payment method.
7. Refunds and Returns
Trading transactions are final; no refunds are provided for market losses.
Refunds may only be considered for:
Duplicate payments due to technical errors
Errors caused by platform malfunction
Unauthorized transactions confirmed as fraudulent
Refund requests must be submitted within 14 days of the transaction.
8. Account Closure
Clients may request account closure at any time.
Any remaining balance, after deducting applicable fees, including outstanding Performance Fees, will be refunded once verification and compliance requirements are met.
9. Fees and Charges
FOLIOX may charge fees for services, including Performance Fees, account maintenance, and withdrawals.
All fees will be disclosed to the client before being applied.
10. Privacy and Data Protection
FOLIOX protects client data according to GDPR, CySEC, and FCA requirements.
Personal and financial information is used for account management, regulatory compliance, and trading purposes only.
11. Risks
Trading carries a high level of risk, including potential loss of your entire investment.
Clients should only trade with funds they can afford to lose.
12. Limitation of Liability
FOLIOX is not responsible for losses from trading, market fluctuations, technical issues, or unauthorized access.
FOLIOX is not liable for indirect, incidental, or consequential damages.
13. Amendments
FOLIOX may update these Terms at any time.
Updated Terms will be posted on the website, and continued use of Services constitutes acceptance.
14. Governing Law
These Terms are governed by the laws of Cyprus and the United Kingdom, under CySEC and FCA regulations.
Any disputes shall be resolved through arbitration or courts within the applicable regulatory jurisdiction.
client account.